Order before 5:00 PM for next-day delivery. You can request a return within 30 days. Items must be unused, in their original packaging, and include proof of purchase. To start a return, email info@sneakerplus.be and you will receive a return label and instructions once approved. We cannot accept returns for sale items, gift cards, personalized products, or personal care items. If your item arrives damaged or incorrect, please contact us immediately. Refunds are issued to your original payment method after your return is received and approved.